All garden machinery undergoes a pre-delivery inspection. This means that we assemble it in our workshop with fuel and oil (where applicable) and check that it’s running. You will receive full instructions on how to start the machine and operate it correctly as well as warranty information. All you need to do is get it home and start cutting your lawn.

Unfortunately, we do not have an online store, but you can email/telephone us to purchase an item. We will then email you an invoice with a link to pay for it securely so that you do not have to call instore to complete the transaction.

If your item is not in stock, we can order it for you, and it usually takes a couple of days to come into store from our suppliers.

We will contact you when the machine is ready for you to collect at a convenient time or we can deliver locally (up to 10 miles) for free.

We offer free local delivery (up to 10 miles) on garden machinery (excluding handhelds).

On service and repairs we can collect and deliver your machines back to you but there is a charge for this:

Up to 5 miles:
£10.00 & VAT Mowers and Handhelds
£20.00 & VAT Ride-ons

Up to 10 miles:
£20.00 & VAT Mowers and Handhelds
£40.00 & VAT Ride-ons

Over 10 miles:

One way is charged at half of the cost above.

Please note: the price is per delivery so if more than one machine is collected/delivered back to you at the same time there will only be one delivery charge.

If you have any problems just give us a call.

Sometimes an issue can be resolved over the telephone – it’s surprising how many machines run out of fuel!

We undertake warranty repairs in our on-site workshop and are usually able to identify and remedy any problems quickly. If the issue means a new part is required, we stock a large selection of spares. If we do not have a part in stock then our suppliers usually deliver in 1-3 days (if they have the part in stock).

If a problem falls within the manufacturer’s warranty conditions, then there will usually be no cost to you.

PLEASE NOTE: collection/delivery charges are not covered under warranty for most manufacturers.

Contact Support

Call: 01745 590 220
Email: sales@mowerswales.co.uk